One-time setup fee (The Zhinova Team, The Zhinova Team + Setup)
- Within 7 days, before setup starts: you get a full refund if you ask within 7 days of your purchase and we haven’t started your setup yet.
- After setup has started: the setup fee is non-refundable. But if something we set up doesn’t work the way we described, we’ll fix it.
Monthly updates for The Zhinova Team
With The Zhinova Team, ongoing updates after your first 3 months are $129 a month. You can cancel it anytime. It stops at the end of your current billing month. We don’t give refunds for partial months.
Your own subscriptions
Your new X Premium plan subscription and any other tools you use are paid directly by you to those companies. They are not part of what you pay Zhinova, so we can’t refund them. Their own refund rules apply.
How to ask for a refund
Email setup@zhinova.ai. Include your name and the email you used when you paid so we can find your purchase.
See also our Terms of Service and Privacy Policy.