Zhinova for hands-on landlords and small property managers

Every open item has an owner, a next step and a due date.

Zhinova follows inquiries, resident requests, vendor handoffs and make-ready work without losing the thread across calls, texts and email. You decide what gets approved. The system makes sure nothing quietly disappears.

or book a workflow call

Built for operators close to the work—not a software team far from it.

Open work, visible
Woman property manager and maintenance contractor reviewing a bright Chicago apartment
Make-ready updatePaint complete. Cleaning confirmed. Final walk stays with you.

Where work gets lost

The problem is not knowing the work. It is holding every thread at once.

Small portfolios create big coordination load. A routine question becomes three messages, a vendor handoff and a follow-up nobody explicitly owns.

NEW

An inquiry waits for a useful response

Basic questions, availability and follow-up should move while interest is active.

OPEN

A resident and vendor are waiting on each other

Each handoff needs a named owner and a visible next move.

TURN

Make-ready work is spread across messages

Scope, access, completion and final review should live in one shared thread.

Three connected workflows

From first inquiry to ready again.

Zhinova keeps the routine moving and gives you a clean handoff when approval, cost or judgment enters the picture.

01

Inquiry follow-up

Acknowledge inquiries, gather the approved information, surface qualified conversations and keep the thread from going cold.

Outcome: every inquiry has a next step
02

Resident and vendor open items

Turn messages into assigned work with context, ownership, due dates and a clear escalation path.

Outcome: fewer “who has this?” moments
03

Turns and make-ready

Coordinate scope, access, vendor confirmations, completion evidence and the final human walk-through.

Outcome: the sequence stays visible

Your morning brief

What is open, who owns it and what happens next.

The brief is not another place to retype the work. Zhina builds it from the messages and handoffs already happening and brings it to your chat.

Sample: Zhina's morning brief in your chat

ZhinaYour team manager · Grok Bot chat
Today

Zhina 7:30 AM

Here’s your morning brief. Nothing has gone out. Everything below is waiting on you.

Follow-up drafts ready for your OK

  • Morgan Sample (rental inquiry) asked to see the unit at 12 Sample Ct. I drafted a reply with your showing times.Next step: read the draft and give your OK.
  • Owner update for 88 Example Ave. The leak repair is done. The update includes the vendor’s notes and photos.Next step: review it and OK it.

Replies that need your voice

  • Taylor Example (resident) asked for more time on this month’s rent. That’s your call, so I didn’t draft an answer.Next step: reply yourself. Their recent messages are pulled together for you.

Dates coming up

  • Make-ready at 12 Sample Ct. Paint is done and cleaning is confirmed for Wednesday. The final walk stays with you.Next step: pick a time for the walk.
  • Applicant for 88 Example Ave. One document is still missing, and the application deadline is Friday.Next step: OK the reminder I drafted for the applicant.

Tell me which drafts look good, or what to change.

Sample names and details. Your brief is set up around your work, your language and your approval rules.

The human still decides

The system coordinates. You approve the call.

Routine acknowledgements and reminders can move. Exceptions, conflict, cost and judgment stop with the person accountable for the property.

✓
Routine status and remindersUses approved timing and language
→
Missing information or stalled handoffEscalates with the thread summarized
●
Lease exception, conflict or spendWaits for your decision

How installation works

Start with the workflow creating the most follow-up.

STEP 01

Trace the real thread

We map where the request begins, who touches it and where ownership becomes unclear.

STEP 02

Define ownership and stops

We set next actions, reminders, approvals and the exceptions that must reach a person.

STEP 03

Run it with real work

We test the handoffs, tune the language and expand only after the workflow is dependable.

About Zhinova

Close enough to understand the work.

Zhinova is built by Chicago operators Derek Light and Lori Wyatt. The experience behind the system includes a Managing Broker, a Chicago GC and 140+ flips/renovations. Lori is a principal of Real Estate Growth Partners and President of the South Side Builders Association (SSBA).

Offer & cost

Clear offer. Locked provisional pricing.

For hands-on landlords and small property managers who need inquiry follow-up plus an assignment ledger—who owns each open owner or resident task.

What you get

  • Inquiry follow-up — acknowledgements and next steps while interest is active.
  • Assignment ledger — who owns each open owner or resident task, with a clear next move.
  • Open-item tracking — resident and vendor handoffs stay visible until they are done.

Price: Included in The Zhinova Team ($499). 3 months of updates included, then $129 a month for ongoing updates.

Questions worth asking

Before operations start moving automatically.

What does it cost?

Included in The Zhinova Team ($499), with 3 months of updates included, then $129 a month for ongoing updates. The Zhinova Team + Setup is $1,497 and adds a live setup call. You’ll also need the new X Premium plan (about $30/mo) from x.ai/pricing, paid by you on your own account. It’s separate from Zhinova and isn’t billed by us. You keep judgment, money, negotiation, and anything that leaves the building. Not included: unsupervised emails/texts, ad spend, replacing your CRM/PM software, or a bot negotiating for you.

Does this replace our property management software?

No. Zhinova works around the tools you already use and connects the follow-up, ownership and next-action layer between them.

Can it communicate with residents and vendors?

It can draft routine messages using language and timing you approve. Sending only happens under rules you set; sensitive or unusual threads pause for human review.

Who decides whether work is approved?

You do. The system can gather context, confirm the requested information and keep a handoff moving, but approval, scope, cost and exception decisions stay human.

Can we begin with only one workflow?

Yes. A focused starting point—often inquiries, vendor handoffs or make-ready coordination—is the best way to prove the desk works before expanding.

Make open work visible

Bring us the thread that keeps getting rebuilt from texts and email.

We will map who owns what, where follow-up belongs and which decisions must stay with you.